Polymer Studios :: Web Consulting

Emotionally intelligent hold messages

For most businesses, the question of what to play while customers are on hold is not critical. Important, but not vital to customer satisfaction. What if most of your business is handled over the phone? If you’re the iconoclastic savings bank ING Direct, you help customers cope with waiting by playing messages that are witty, informative [...]

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Killer interactive demos: less features, more context

Interactive demos are a great way to give your customers and prospects a good idea of what your product is and how it can benefit them. Demos are usually associated with demonstrating features of software or consumer products. And they’re just as effective for selling complex services or conceptual ideas. Demonstrate how your product solves the [...]

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